So, here’s all you need to know about GDPR, what it means for small businesses, and how we’re progressing with it here at Music For You.
GDPR stands for General Data Protection Regulation, and this is a law within the EU that ensures data protection and privacy. It’s basically an introduction of new rights for you as a customer that prevents your data from being shared where you don’t want it to. And on the flip side, a new set of rules for businesses that state what they can and can’t do with customer data. So, for example, this is why you have been receiving emails from companies requesting for your agreement to remain on their mailing list, as without it they are no longer entitled to have your data on their files, nor are they allowed to contact you.
Basically, unless a company is GDPR compliant, they are no longer able to have access to client data. As a small business, you must seek permission from the client first. For example, here at Music For You we collect client data and so it is essential for us to be compliant with GDPR, and as of last month, our website has been updated so that is in keeping with these new regulations. Before we contract their data, the customer must agree to the terms of what it is being used for, who has access to it, and how long for.
You may see that we have a contact page on our website, where new or existing customers can come become acquainted with us. As a result, this means that we have access to some of their data, such as their name, email address or phone number. However, with these new regulations, we would not be able to do anything else with that data, such as adding them to our mailing list, without them consenting to it first as this would be a breach of privacy. Customers also have the opportunity to cancel or withdraw our access to their personal data at any time they want.
At Music For You, our website is a very important asset for us, as it’s used for a lot of things between ourselves and our clients. It’s a great way for new people looking to begin music lessons, to find us online, and so we wanted to ensure that it has all the necessary facilities and information that they would be looking for. So, we include information about the business along with all kinds of lessons available and what they entail, as well as the option to book lessons or hire our musicians for a special event or occasion such as a wedding.
If somebody stumbles across our website and likes what they see, they can then go on to contact us, whether this be through making a booking or visiting our contact page. If a customer is to make a booking with us, this generally means that they are to leave their personal details along with a message, or contact us directly by either giving us a call or sending an email with their enquiries. Because of this, it is essential that the site is fully compliant with GDPR so that we are never in breach of any client data and that it remains looked after in accordance of the clients wishes and that it is not used or shared without prior consent.
We hope this information has been useful for you. If you are looking to start music lessons and pick up a musical instrument, get in touch with us today via our contact page and we will be able to inform you of our availability and get things started!